HomeWater Damage Repair & Restoration

Water Damage Restoration ExpertsLeaking Water or Flood damage in your home or business... Now What?

Call 24/7 For Emergency Restoration Service

Repairing Water Damage Is Easy

  1. Call Restoration Rosie at 828-355-7111
    We’re available 24/7 to answer your emergency call and address your needs
  2. We will begin emergency services immediately
    We will begin any emergency services. This typically involves removal of any standing water, removal of non-salvageable saturated materials, placement of dehumidifiers and air movers to facilitate the drying process.  There is a science behind our actions, and we will explain the process the entire way through, but we encourage questions! We are experienced and we do this every day, but this is (hopefully) your first foray into this world, and we encourage you to seek to understand every step of the way.
  3. Working With Your Insurance Adjustor
    After the initial stabilization phase; we will work with your insurance company to walk you through the process from helping facilitate the handling of contents, electronics, textiles, etc, to estimating the restoration of the home directly with the insurance company. We will work directly with your adjuster to make sure the full scope of repairs is understood and valued appropriately so that we can rebuild your home to pre-loss condition (or better!)  Each phase of the process is invoiced separately (mitigation and repairs).  Most of the time, the mitigation (emergency services) are paid directly by your insurance company.  So even though you receive the invoice from us, it is usually paid by your insurance adjuster, either directly to you or directly to us.
  4. We Get The Job Done Right
    Restoration Rosie is a fully licensed, bonded, and insured General Contractor. If your water damage is extensive enough to require repairs to be permitted, we will work with your local jurisdiction to pull permits and make sure that all inspections are scheduled accordingly. You can have peace of mind knowing that your repairs were performed in accordance with all local building codes and construction requirements.
  5. Working With Your Mortgage Lender
    Many times, your mortgage company will be included in the settlement checks from the insurance company. This can be an arduous process to work with their claims department in order to get their signature or to request draws. Our professionals are experienced in dealing with mortgage companies and compiling all the required paperwork to make this process as streamlined as possible.

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Turn To A Restoration Rosie Expert Anytime

Restoration Rosie is ready to assist you and return your life and your home to normal after a water leak or flooding damages your property. Contact us today.

Flooring & Hardwood
Stair Cases
Tile & Natural Stone
Walls and Ceilings
Any Room In Your Home
Kitchen & Bath

Need a repair estimate?

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What Can You Do When Water Damage Strikes?

We know you want to feel like you are doing something to facilitate the process. We have compiled the following list of things that you can do, in order to be an active participant in your restoration project.

  • Notify your insurance company. Document all phone numbers, email addresses, and claim numbers for ease of facilitation.
  • Notify your friends and family. Support during this time will be great for you!
  • Find a place to stay: if your home is uninhabitable, work directly with the insurance company or adjuster to find alternative living arrangements. Many times, your insurance will cover the cost of shelter for a specified period after the loss. They may also cover emergency food and clothing supplies necessary to continue your normal day-to-day schedule.
  • Photo document the entire process. A photo is like a thousand words, and many times photos are essential in documenting this process, loss of personal property, and even structural elements of your home prior to the loss.
WATER DAMAGE82
MOLD & MILDEW64
FLOOD DAMAGE29

CUSTOMER REVIEWS

Thank you for the amazing service. We are very grateful for your wonderful honest service and A+ quality!

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Carolyn Wintner
Boston, MA

They did a great job on the remodeling …and very quickly too. I am thrilled with having my new porch done.

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Michael Doe
Phoenix, AZ

They started with bedroom renovation over the summer and did an excellent job from start to finish.

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Sue Jones
Boston, MA

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24/7 Emergency Service
24 Hours A Day
365 Days Per Year
LOCATION
1804 River St
Wilkesboro, NC 28697
By appointment only
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Call 828-355-7111
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